Remote Desktop Support

Do you need a quick solution to a technical problem ?

Why not to take advantage of our live remote desktop support, we can solve the majority of your support problems without visiting your home or office. 90% of technical problems can be solved using our remote desktop support service. The big advantage of this service is that it can save you time and money avoiding excessive callout fees from other IT service providers especially if the problem is minor.

What Remote Desktop Support can do to solve the technical problems ?

Virus/spyware/adaware removal
Microsoft Security patches and Service Packs
Software updates
Hardware driver upgrades/updates
Email client configuration
Windows fault diagnosis and correction
Hardware fault diagnosis and correction
Software installation / setup and configuration
Print queue problems
Checking disk space issues and memory
Minor tune-up

What if we cannot help ?

On rare occasions if we are unable to solve technical problem either because we do not have a solution or we cannot resolve a problem through Remote Desktop Support, an Engineer will be dispatched to your home or office.

Is it safe to use Remote Desktop Support ?

Rest assured, this system is 100% SAFE AND SECURE. Remote control is done in reverse which means you control the connection to us so we can carry out what needs to be done. We cannot connect to your computer. You are in full control of your PC at all times, you can always override control of your mouse and keyboard and you can terminate the connection at any time.

Email us for further details about Remote Desktop Support service